Isabella Premont
Practice Executive, Strategy & Operational Excellence
Isabella is a strategy and operations leader who specializes in helping organizations transform vision into measurable results. With a strong background in consulting, operational excellence, organizational effectiveness, and business transformation, she brings a unique ability to align people, processes, technology, and strategy to drive sustainable growth and long-term impact. As Practice Executive for Strategy & Operational Excellence at MSI, Isabella helps clients strengthen organizational performance, improve operational efficiency, and build scalable capabilities that support innovation, resilience, and community advancement.
Holding a Bachelor of Industrial and Systems Engineering from Auburn University,
Isabella combines analytical rigor with a practical understanding of how organizations function and grow. Her expertise spans strategic planning, process improvement, systems thinking, customer experience, change management, program execution, and performance measurement. She is particularly passionate about Building Thriving CommunitiesTM, helping organizations maximize resources, improve outcomes, and create lasting value for the people and communities they serve.
Throughout her career, Isabella has worked across a diverse range of industries, including education, hospitality, travel, restaurants, technology, professional services, and supply chain management. Her experience ranges from supporting small businesses and nonprofit organizations to leading initiatives within large enterprise environments. This breadth of experience enables her to bring practical insights and innovative solutions that help organizations navigate complexity, improve execution, and achieve strategic objectives.
At MSI, Isabella's work directly supports the firm's mission of harnessing The Power of Innovation™ to help organizations and communities thrive. She believes that effective strategy and operational excellence are powerful catalysts for economic opportunity, organizational sustainability, leadership development, and community transformation.
Professional Highlights
Bridge the Gap – Strategic Advisor
Provided strategic advisory services to a social-impact educational travel and eco-tourism organization. Led business model redesign, partnership development, portfolio optimization, and operating model improvements that increased revenue, strengthened sustainability, and expanded community impact.
Chick-fil-A Corporate – Strategy & Operations Consultant
Supported the strategic growth and operational scaling of Chick-fil-A's $1B+ third-party delivery channel. Contributed to governance, vendor management, operational performance improvement, KPI development, technology roadmap execution, and scalable training and onboarding programs.
Marco's Pizza – Operations Excellence & PMO Consultant
Supported operations excellence and Project Management Office initiatives focused on organizational effectiveness, process improvement, and scalable execution. Developed training programs, facilitated cross-functional collaboration, and helped improve operational consistency and business performance.
OMP – Functional & Technical Consultant
Advised Fortune 500 manufacturers on supply chain planning and enterprise transformation initiatives. Led efforts involving ERP integration, process design, change management, implementation governance, user adoption, training, and cross-functional program execution.
Isabella's leadership philosophy centers on creating practical, sustainable solutions that empower organizations to achieve their goals while strengthening the communities they serve. Through disciplined execution, innovative thinking, and a commitment to measurable outcomes, she helps organizations build the capabilities necessary to grow, adapt, and create lasting impact.